Hutt Valley support services

Alcohol Alcoholics Anonymous has regular meetings throughout Lower Hutt and Upper Hutt.
Find a venue in the Hutt Valley
Ph 0800 229 6757
Lower Hutt
Upper Hutt ph 04 528 7412 nzgso@xtra.co.nz
Alcohol and Drug Helpline offers a crisis helpline 10.00am-10.00pm every day, confidential alcohol and drug support for families and sufferers Ph 0800 787 797
info@alcoholdrughelp.org.nz
Care NZ for addiction treatment and recovery
40 Bloomfield Terrace
Lower Hutt
Ph 04 589 9691
wellington@carernz.co.nz
Salvation Army Bridge Programme
41 Queen Street
Upper Hutt
Ph 04 527 3373
Cancer Cancer Society has a website with information on cancer types, treatment options, relationships and much more.
Here's a directory of cancer support services from HVDHB
Wellington Cancer Society
Ph 04 389 8421
Carers Carers.net.nz has a full list of support groups in the Hutt Valley for those caring for a loved one. Ph 0800 777 797
info@carers.net.nz
View carer groups for those caring for an elderly person in the Hutt Valley
Chinese Chinese Lifeline provides free confidential phone counselling services in Mandarin and Cantonese.
Mon-Friday: 10.00am-2.00pm and 7.00pm-10.00pm
Sat-Sun: 10.00am-2.00pm
Ph 0800 88 88 80
Office ph 09 909 8753
clladmin@lifelione.org.nz
Community support

Citizens Advice Bureau can help you find the right person or information for almost any situation - money, law, relationships, education, housing, health, jobs, travel.

Lower Hutt CAB at Apex House, Ground Floor
Corner Queens Drive and Laings Road
Mon-Fri: 9am-5pm, Thur 6pm free legal advice sessions

Upper Hutt CAB at 18 Logan Street
Mon-Fri: 9.00am-4.30pm

Petone CAB at 6 Britannia Street
Mon-Fri 9.30am-4.00pm

Ph 0800 367 222 or

Lower Hutt ph 04 566 6039
cab.lowht@xtra.co.nz

Upper Hutt ph 04 528 9040
cab.upperhutt@clear.net.nz

Petone ph 04 568 8877
cab.ptone@xtra.co.nz

Wainuiomata Community Centre offers lots of support from health, education, fruit and vegetables and radio and wi-fi, to a 50s and up "chat and chill" group.
1A Queen Street
Wainuiomata
Hours: Mon-Fri 9.00am-5.00pm
Ph 04 564 5262
support2@wainuiomata.org.nz
Petone Community House open to all, with lots of groups sharing centre e.g. CAB 9.30am-4.00pm weekdays, After-School Care, weekdays from 3pm, and 'Food-Bank' Mondays at 9.30am.
6 Britannia Street
Petone
Hours: Mon-Fri 6.00am-12.00am
Ph 04 568 7798
petcomhouse@clear.net.nz
Alicetown Community Centre
38 Victoria Street
Alicetown
Hours: Mon-Fri 9.00am-1.00pm
Ph 04 589 2646
alicetown@actrix.co.nz
Kelson Community Centre
5A Timaru Grove
Kelston
Hours: Thurs 9.00am-12.00pm
Ph 04 565 0228
Kelsoncommunity@hotmail.com
Maungaraki Community Centre
135 Dowse Drive
Maungaraki
Hours: No permanent hours of opening
Ph 04 569 7577
rick.j.moo@xtra.co.nz
Moera Community House
107 Randwick Crescent
Moera
Hours: Mon-Thurs 8.30am-noon, Fri 8.00am-noon
Ph 04568 9836
moerahouse@actrix.co.nz
Naenae Community Hall - Team Naenae
Cnr Treadwell Str and Everest Ave
Naenae
Hours: Mon-Fri 9.00am-1.00pm
Ph 04 567 7446
teamnaenae@gmail.com
Taita Community Centre
24 Taine Street
Taita
Hours: Mon, Tues, Wed 9.00am - 2.30pm
Thurs 9.00am - 12.30pm
Ph 04 567 6558
taitacentre@xtra.co.nz 
Pomare Community House
55 Farmer Crescent
Pomare
Hours: Mon-Fri 9.00am-4.30pm
Ph 04 939 8345
pomarecommunityhouse@paradise.net.nz
Stokes Valley Community House
212 Stokes Valley Road
Stokes Valley
Hours: Mon-Fri 9.30am-2.30pm
Ph 04 972 5758
svch212@xtra.co.nz
The Learning Centre, offers free budgeting, literacy & numeracy services for whanau.
65 Dudley Street
Lower Hutt
Ph 04 570 6020
whanau.group@xtra.co.nz
Agape Budgeting Service, helps you manage your money and debt. Operating in Lower Hutt and Upper Hutt Ph 04 477 3000
agape.budgeting@paradise.net.nz
Great Start Taita
5 Cooper Street
Stokes Valley
Ph 04 567 5437
SuperGrans offer one on one mentoring to support and coach individuals and families in a range of skills in your home or workshops.
Level 2, Crest House
92 Queens Drive
Lower Hutt
Ph 04 566 9778
manager@supergran.org.nz
The Salvation Army offers counselling, budgeting, furniture and food assistance.
Cnr Kings Cres and Cornwall Street, Lower Hutt
695 Fergusson Drive, Upper Hutt
Lower Hutt ph 04 528 6745
Upper Hutt ph 04 528 6745
Samaritans Helpline service 24/7 telephone help line
Ph 04 586 1048
Counselling
Birthright offers counselling and social support to single parents
101 Copeland Street
Epuni, Lower Hutt
Ph 04 567 7123
birthrighthutt@xtra.co.nz
Relationship Aotearoa has a 24 hour crisis line and offers counselling, courses and mediation services for families and workplace support
Level 5, 330 High Street
Lower Hutt
24 Hour Crisis Line 0800 725 283
Office 04) 566 7164
huttvalley@relationshipsaotearoa.org.nz
Life Stuff NZ provides both online and face to face mentoring and resilience training for individuals. Visit www.lifestuffnz.com
Te Whānau o te Maungarongo offers counselling, support and education to wahine māori, tane, rangatahi, tai-tamariki, mokopuna, whanau, extended whānau, groups and individuals.
8 Aglionby Street
Melling
Ph office 04 586 6023
After Hours 027 246 3761
temaungarongo@xtra.co.nz
Catholic Social Services offers professional counselling and social work for individuals, families and couples
Ph 04 385 8642
Moera Community house offer a free counselling service (booking required)
Depression Visit thelowdown.co.nz or Depression.org.nz for information on depression and finding ways to deal with it 

Find more support at mental health listings  
Diabetes
Diabetes care improvement package is coordinated by Hutt Hospital in concert with your GP. Diabetes New Zealand has important information and offers support for those suffering diabetes Ph 04 499 7145 or 0800 DIABETES (0800 342 238) email admin@diabetes.org.nz 
Upper Hutt Diabetes Support Group provides shared information and social support for persons with diabetes.
Meet at the HAPAI Building, Fergusson
Drive, Upper Hutt 1st Tues of each month 10.00am-noon
Ph Irene Cropp 04 938 8020
odont@clear.net.nz 
Disability

Life Unlimited has the Ministry of Health contract for assessing clients with disabilities (referred to as DSS – Disability Support Sector). To access a needs assessment to see if you are eligible for DHB funded services you will need a referral to Life Unlimited.
5 Bouverie Street
Petone
Opening hours: Mon - Fri 8.30am - 5.00pm
For local area coordination click here

Ph 04 569 3102
referrals@lifeunlimited.net.nz
Workbridge is a professional employment service for people with all types of disability, including people who have lived with the long-term effects of injury and illness.
Level 2 Levin House
330 High Street
Lower Hutt
Ph 04 913 6400
keayb@workbridge.co.nz
Find out about the Hutt Valley Disability Advisory Group through HVDHB  Ph 04 806 2436
pauline.boyles@sidu.org.nz
Hutt Valley Disabled  Resources Trust provide vocational services for people with disabilities aged between 16-65 years
60 Woburn Road
Lower Hutt
Ph 04 569 3091
info@hvdrt.org.nz

 Local Area Coordination works alongside disabled people (from 0-65 years of age) and their whānau to identify and build on their vision for a good life. They also work to strengthen everyday connections within the community. Local area Coordination come to the families and work alongside them to take the steps to build a natural support network. Conversely they work with the community to enable those supports to be found and strengthened. This is a free service provided by Local Area Coordination.

Ph 528 5494
lac@lifeunlimited.net.nz

Drugs Alcohol and Drug Helpline offers a 24 hour crisis helpline Ph 0800 787 797
Welltrust are the alcohol and other drug specialists in the Hutt Valley for youth aged 10 -19 years who have, or think they may have, alcohol or other drug issues.
Level 2, 14 Laings Road
Lower Hutt
Ph 04 5680370 
Vibe Lower Hutt offers a wide range of health and support services for Hutt Valley people 24 years and younger
4 Daly Street, Lower Hutt
2 Sinclair Street, Upper Hutt
Lower Hutt Ph 04 566 0525
info@vibe.org.nz
Upper Hutt Ph 04 528 6261
The Salvation Army addictions service bridge programme
Bridge and Upper Hutt
Unit 5 Ground Floor, CBD Tower
84-90 Main Street, Upper Hutt

Oasis Lower Hutt
Cnd Kings Cres & Cornwall Sts
Crossroads
Ph 04 389 6566
wbridge@nzf.salvationarmy.org
wellington_oasis@nzf.salvationarmy.org
Eating Disorders Central Region Eating Disorders Service provide specialist services to people with eating disorders in lower North Island Ph 04 461 6528
creds@huttvalleydhb.org.nz
Overeaters anonymous suport group, weekly on Thursdays, 6pm-7pm at Moera Community House, 107 Randwick Crescent, Moera, Lower Hutt Ph 568 9836 or email moerahouse@actrix.co.nz
Family Violence Lower Hutt Police Station
19-23 Kings Cres
Lower Hutt
24 Hour Emergency Line Ph 111
Ph 04 560 2600
Family Violence Information Line available 7 days a week, from 9am – 11pm, with an after hours message redirecting callers in case of an emergency
National Helpline 0800 456 450
Family Works Centre Good Father's Programme for fathers or fathers-to-be, where anger or violence has become a part of family life
4 Exchange Street
Upper Hutt
Ph 04 528 4164 or visit the website
Finance Visit the Finance page for a list of support services available  
Gambling Oasis Centre Salvation Army offers professional counselling for gamblers, their partners, family members and others affected by problem gambling

Lower Hutt Crossroads
Crn Queens Drive & Farmers Cres

Upper Hutt The Bridge Programme
Unit 5 Ground floor, CBD Towers
84-90 Main Street
Ph 04 389 6566


Gay Gay Wellington Helpline 7.30 pm to 9.30 pm, 7 days provides advice and help to both males and females who think they may be gay, lesbian or bisexual. Answer phone outside of staffed hours
372 Manners St
Wellington
Ph 04 473 7878
helpline@gaywellington.org
Healthline Healthline is a free 24/7 telephone advice from trained registered nurses Ph 0800 611 116
Health condition support
WellMe is the Wellington Region Support Group for those with Myalgic Encephalopathy (ME) and Chronic Fatigue Syndrome). WellMe offers support and advice to adults, children (their parents, caregivers and whanau) experiencing ME/CFS. CFS is the main over-arching symptom of many conditions.

WellMe's Lower Hutt Support Group meets on the second Tuesday of every month (except January), 1pm - 3pm,
Room 1,
Russell Keown House (formerly Apex House),
Corner of Queens Drive and Laings Road,
Lower Hutt.

For further information, or for support groups in Wellington, Johnsonville and Kapiti please contact WellMe.

Contact Claire Laurenson,
Community Support Coordinator
Freephone: 0800 632 847
support@wellme.org.nz

Visit WellMe on Facebook

Housing Housing New Zealand - Hutt North provides rental accommodation for low income families
12 Margaret St, Lower Hutt
Freephone: 0800 80 16 01 or 04 439 3011
Accessible Properties is a not for profit charitable organisation and is planning to build up to 7 new housing units in the Lower Hutt-Wellington region. All houses are newly built or adapted to be suitable for people with disabilities, and placements will give preference to people with disabilities who require support to live in the community and are on a low income(s). Ph 04 471 5742
info@accessibleproperties.co.nz 
UrbanPlus offers affordable housing in Hutt City for the elderly or socially disadvanaged, with rents starting as low as $135.00 per week. They offer a 24-hour maintenance service and a tenant liaison service. All the units are made as comfortable as possible for residents.
1 Market Grove, Lower Hutt 
Ph 04 566 1000
info@urbanplus.co.nz 
List of retirement villages and resthomes in the Hutt Valley  
Immigrants Visit the immigrants page for local contacts  
Legal Community Law Hutt Valley offers free legal services in throughout the Hutt Valley
59 Queens Drive
Lower Hutt
Ph 04 568 8964
info@wclc.org.nz

Outreach clinics at -
Upper Hutt 04 528 9040
Wainuiomata 04 564 5262
Naenae 04 577 0394
Kokiri Marae 04 939 4630
Orongomai Marae 04 528 9639
Pomare 04 939 8345
John Gwilliam & Co Limited offers free legal advice. No appointment necessary
66 Main Street
Upper Hutt
Hours: Thurs only 12.30pm-2.00pm
Ph 04 527 9727
Mobile: 027 527 9727
john@jgwilliam.co.nz 
Wainuiomata Community Centre - free legal advice to those in need, on Wednesdays Ph 04 568 8964
Kaupapa Maori Outreach - free legal advice at Upper Hutt and Lower Hutt locations See their website for the difference centres, times and contact details
Lifeline Lifeline free confidential telephone counselling services 24 hours seven days a week.
Freephone: 0800 54 33 54
Marae-based support Kokiri Marae offers health and social services, training and education for local māori.
7-9 Barnes Street
Seaview
Lower Hutt
Ph 04 939 4630
Orongomai Marae offers health and social services, training and education for local māori.
1 Railway Ave
Wallaceville
Upper Hutt
Ph 04 528 9639
orongomaimarae.co.nz
Waiwhetu Marae offers health and social services, training and education for local māori.
4 Puketapu Grove
Lower Hutt
Ph 04 566 1847 or 04 569 6063
waimre@xtra.co.nz
Wainuiomata Marae offers health and social services, training and education for local māori.
Cnr Wellington Road & Fitzherbert Road
Parkway Extension
Wainuiomata
Ph 04 564 8395 or 027 439 3413
wainuiomata@xtra.co.nz
Mental health and addiction Here is a guide for family, whānau and friends supporting someone with mental illness or addiction from the Mental Health Commission
Early Intervention Service help – as early as possible – a young person who is experiencing psychosis.  EIS provide a service to people aged 13 to 25 who are experiencing psychosis for the first time, or who have not previously had treatment for psychosis. Your GP can make referrals Ph
ray.mcenhill@ccdhb.org.nz
Crisis Assessment & Treatment Team, CATT team, responds to urgent/crisis calls 24 hours, seven days a week in the Hutt Valley. They provide assessment and short-term follow-up (2 to 6 weeks) for people experiencing a mental health crisis. Non-urgent contacts will be referred on to the appropriate Community Mental Health Service or back to GP. Ph 04 566 6999 ask for the CAT Team
Hutt Hospital
Community Mental Health & Addiction Services
40-42 Queens Drive
Lower Hutt
Ph 04 570 9801
Community Mental Health Team provide health services for adults who have major mental health disorders, living in the Upper Hutt area.
8 Sinclair St
Upper Hutt
Ph 04 528 5595 
Oasis Network Incorporated offer peer advocacy and peer support for/by mental health consumers in the Hutt region.
Hutt City Dental Centre
14 Laings Rd
Lower Hutt
Ph 04 566 1601
Atareira offers counselling and support servcies to Hutt Valley families and whānau. They have a learning centre for those experiencing mental illness.
Level 1/274 Taranaki Street
Mount Cook 6011
Family/whānau:
ph Rebecca 04 499 1049 ext 1
rebecca@atareira.org.nz
Learning centre:
ph Zap 499 1049, ext 3
zap@atareira.org.nz
Earthlink Inc. provide education/training; employment and supported employment service for people with mental health needs and people disadvantaged in some way.
22 Eastern Hutt Road
Lower Hutt
Ph 04 567 7111
Freephone: 0800 327 845
admin@earthlink.org.nz 
Mix Connecting Creating Living, Upper Hutt is a day activity service especially for mental health consumers. Mix offers a community space where you can meet with others while participating in activities focused on social connection and wellbeing. If you think Mix is a place you could benefit from and contribute to, you can refer yourself or ask a support person to refer you.
4 Sinclair Street
Upper Hutt
Ph 04 528 7342
upperhutt@mix.org.nz

Mix Connecting Creating Living, Lower Hutt is a day activity service and creative space especially for mental health consumers. Mix offers a community space where you can meet with others while participating in activities focused on wellbeing and creativity. Our on site art gallery, Mix Gallery, is available for Mix artists to exhibit artwork. If you think Mix is a place you could benefit from and contribute to, you can refer yourself or ask a support person to refer you.
212 Knights Road
Lower Hutt

 Ph 045693162
lowerhutt@mix.org.nz www.facebook.com/MixInc 

Pacifika Folau Alofa Charitable Trust offers counselling for Pacifika families and individuals, and violence prevention.
34 Beach Street
Petone
Ph 04 568 3761
folaualofa1@orcon.net.nz
Sexual assault
Hutt Rape Counselling has 24 hours Crisis response support for incidents of sexual assault and offers free counselling for all rape victims
Waterloo-Woburn,
Lower Hutt
24 Hour Crisis ph 0800 226694
Office ph 04 566 5517 or 026 363 9421
irene@hrcn.co.nz
Carolyn@hrcn.co.nz
Hutt Valley support group for adult male survivors of sexual abuse. Meets weekly. Run for survivors, by survivors.
Ph Richard, 021 118 1043, or email survivors.wellington@xtra.co.nz
Refugees Catholic Social Services support for refugee and migrant families in the Hutt Valley Ph 04 385 8642

Refugee Lifeline provides a free language and culturally appropriate telephone based counselling support to refugees and their families
PO Box 74 010
Market Road
Auckland
Burmese ph 0800 88 66 45 (call times Tues, Thurs, Sat 9.00am-11.00 am)

Farsi/Dari ph 0800 88 66 46 (call Mon-Sat 9.00am-11.00 am).

Arabic ph 0800 88 56 47
Shakti Ethnic Women’s Support
Shakti NZ provides support services for women, children and families of Asian, African and Middle Eastern origin 24 Hour Crisis Line 0800 742 584
Wellington Office (04) 499 8603
Suicide Lifeline 24 hour crisis helpline Ph 0800 543 354
Victim Support Victim Support offers emotional and practical support following the aftermath of crime or other trauma like suicide or fatal accidents.
C/- Lower Hutt Police Station
12-19 Kings Crescent
24 Hour Line ph 0800 Victim (0800 842 846)
Ph Liz 04 560 2631
Ph Melissa 04 560 2691
Liz.Maclean@victimsupport.org.nz
Melissa.Gordon@victimsupport.org.nz
Upper Hutt Victim Support 4/7 crisis callout line for victims of crime, accident or emergency. Office: 9.00 am to 3.00 pm Monday to Friday
C/- Upper Hutt Police Station
863 Fergusson Dr
Upper Hutt
Ph 04 527 2367
upper_hutt@victimsupport.org.nz


Women's Refuge Hutt City Women’s Refuge offers a 24 hour crisis line, safe house, support and advocacy for women and children experiencing domestic violence, along with women's and children's counselling and programmes
32 Pretoria Street
Lower Hutt
24 Hour Crisis Line 0800 733 843
Lower Hutt office Ph 04 569 1040
refuge.inc@xtra.co.nz
Kokiri Marae Māori Womens Refuge offers 24 hour crisis line, safe house, education and support for māori women and children experiencing domestic violence.
57 Oxford Terrace
Lower Hutt
24 Hour Crisis Line 0800 733 843
A/H Crisis (04) 566 5025
Office (04) 566 8596
awhi-mai@xtra.co.nz
Work and Income Work and Income provide Emergency financial assistance, Income assistance and Job Search assistance.
317-327 High Street, Lower Hutt or
162-164 Main Street, Upper Hutt
Ph 0800 559 009