Hutt Valley support services for the elderly

Get the right help and support early

Getting the right help and support early absolutely promotes your longterm independence and recovery. 

Even if you have high complex needs you can still choose to remain living at home with help from the many community service groups in the Hutt Valley.

Support services for the elderly in Lower Hutt and Upper Hutt

There are lots of support agencies in the Hutt Valley to call on so we've listed them below for you.

To access a needs assessment to see if you are eligible for DHB funded services you will need a referral to the Hutt Valley Service Co-ordination Centre, phone 04 566 2226 hutt@careco.org.nz

Ministry of Health has important information about home support services, assessment, what you can expect and reporting concerns. We recommend you read this brochure Needs assessment and support services for older people.

Te Awakairangi Health Network provides a wide range of primary healthcare services and support to people living in the Hutt Valley and in particular focusing on Maori and Pacifica. Ph 04 566 5320 4th Floor, Levin House, 330 High Street, Lower Hutt.


Advocacy and social support groups

  • Age Concern Wellington visit socially isolated older people in their home and assist with other support services, advocacy and education phone 04 499 6646 eo@acwellington.org.nz
  • Age Concern’s Elder Abuse and Neglect Prevention Service offers support and advocacy for older people and their families/friends affected by abuse,  neglect or  self neglect.
    Phone Sheila Reed or Ken Daniels on 499 6646 or eanwgtn@acwellington.org.nz
  • Health and Disability Advocacy offers a free service to help promote your rights and resolve complaints. ph 0800 555 050 or 04 570 0850 hdc@hdc.org.nz  Apex House, cnr Laings Rd & Queen Dr Lower Hutt
  • St John Caring Caller offer a free telephone friendship service ph 0800 780 780
  • Wellington City Mission for Seniors offers a free service to support and encourage Hutt Valley older persons make positive changes to their social, health and wellbeing needs. Experienced nurses, social and support workers visit the homes of older people living in the Hutt Valley areas. ph 04 477 5985 email vicki@wgtncitymission.org.nz
  • Wesley Community Action offers professional, community-based support for independent living at home including social welfare, counselling and outings. Wesley Community Action is a contracted provider to Capital and Coast and Hutt Valley District Health Boards, so a ‘needs-assessment’ is required to access their services. Contact ph 04 567 0023 for homecare and (04) 568 6392 for counselling. 
  • Capital Seniors Inc is a multi-cultural, multi-ethnic senior migrant citizens society providing opportunities to socialise at regular fortnightly meetings. They also visit rest homes and hospitals to provide companionship, day trips and attend to the small needs of ailing migrant inmates. Contact capitalseniors@xtra.co.nz or phone Bunny Saldin 04 568 8915/567 8098 saldin@orcon.net.nz, or Shanthi Davis 04 934 6566.

Homebased care

  • Access Hutt Valley specialises in home-based healthcare and support for independent living. Ph 0800 AT HOME (0800 284 663) info@access.org.nz 50 Victoria Street, Alicetown, Lower Hutt.  Access is contracted to HVDHB. For funded services you require a needs assessment by HV Service Co-ordination Centre ph 04 566 2226
  • Care on Call provides quality part time and full time in-home care. Ph 0800 664422 or email wellington@careoncall.co.nz
  • Eldernet Family Matters offers homebased care for older people in the Hutt Valley. Ph 0800 321 789 or email Paul Ineson paul@elderfamilymatters.co.nz mobile 027 6669 996
  • Enliven offers community based support including personal care, household management, occupational and physiotherapy, nursing care and rehabilitation. Ph 04 439 4980 Enliven is contracted to HVDHB. For funded services you require a needs assessment by HV Service Co-ordination Centre ph 04 566 2226
  • Healthcare NZ provides community-based health and disability support so each person can enjoy greater wellbeing and quality of life. Ph 04 570 0662 email hutt.office@healthcarenz.co.nz 67A Pilmuir Street Lower Hutt. Healthcare NZ is contracted to HVDHB. For funded services you require a needs assessment by HV Service Co-ordination Centre ph 04 566 2226
  • Pacific Health Service Hutt Valley provides Pacific people living in the Hutt Valley with quality  community based nursing care services, disease intervention and prevention strategies and long term conditions care. Ph 04 577 0394 or email koeni@xtra.co.nz. Located at 1 Hewer Cr, Naenae, Lower Hutt.

Dementia support

  • To access a needs assessment to see if you are eligible for DHB funded support services you will need a referral to the Hutt Valley Service Co-ordination Centre, phone 04 566 2226 hutt@careco.org.nz
  • Alzheimers Wellington offers support and advice to sufferers and their families and carers. Contact Annie Manning, Hutt Valley Community Worker ph 04 972 2594 hutt@alzheimers.org.nz

Marae based health services

  • Orongomai Marae Health Services, Upper Hutt offers a range of services for those in late adulthood including medical practitioners, podiatry, mirimiri (massage) and healing, tai chi and 55+ seniors activity group. Open 8:30am-3:30pm Mon-Fri (closed public holidays). Located at 5-7 Railway Avenue, Upper Hutt ph (04) 5289409 orongomai.health@paradise.net.nz
  • Kokiri Marae Kaumātua Health Services, Lower Hutt offers a day programme to improve the health and wellbeing of kuia and koroua Māori living in the Hutt Valley who are 55 years and over. Contact ph (04) 939 4630 or info@kokiri-hauora.org.nz
  • Wainuiomata Marae Association offers kaumatua services. Location: cnr Fitzherbert & Wellington Roads,Wainuiomata. Phone (04) 564 8395

Health support organisations

  • Alzheimers Society contact Annie Manning, Hutt Community Worker ph 04 972 2594 or 939 0133, email.Check out support groups in the Hutt for alzheimers sufferers and carer support groups.
  • Arthritis New Zealand ph 04 569 1125 or 0800 663 463. Visit the website to find a group near you
  • Diabetes care improvement package is coordinated by Hutt Hospital in concert with your GP. Diabetes New Zealand has important information and offers support for those suffering diabetes Ph 04 499 7145 or 0800 DIABETES (0800 342 238) email admin@diabetes.org.nz 
  • Stroke Foundation Central helps people and their families affected by strokes. There are separate support groups for sufferers and carers available (see carers section), contact Barbara Duff ph 04 529 8627 or Sarah Mackay 04 586 1282
    - Wainuiomata Stroke club - Wainuiomata Fire Station 1st and 3rd Thurs of each month, 1.30-3.30pm
    - Lower Hutt Stroke club - Knox Curch 2nd Tues of each month, 1.30-3.30pm
    - Upper Hutt  Stroke club - Masonic Lodge Islington St, Trentham 2nd Fri of each month 1.30-3.30pm
  • Parkinsons Wellington contact Andrea Savage ph 04 562 7800 -
    Lower Hutt support group: 4th Mon of every month at 10.00am Knox Presbyterian Church, 574 High Street
    Carers' support group: every 2nd month Wed 10.00-11.30am at Te Awa Kairangi Building, 47 Laings Road
    Exercise classes: Fri 11.00am-12.00 noon at the YMCA, Somme Road,Trentham, Upper Hutt |
    Nordic Walking Group: Mon Avalon Park Taita Dr 10.00am during term time ph Kate 04 293 3092 email

Caring for Hutt Valley carers

Caring for an elderly or disabled family member can be challenging. Meeting other carers gives you the chance to share ideas and gain a supportive network.  

Visit carers.net.nz for fantastic information, advice, learning and support for family, whanua and aiga carers. Carersair webite is a great place "for family carers and friends to watch, listen, read, share, learn ... your place to close the hatch and unwind".

Age concern also has information, support and advice for family carers including respite care. 

You may be entitled to a supported living payment if you are caring for someone with a health condition, injury or disability. Ph WINZ 0800 552 002

Carer support groups in the Hutt Valley

Wainuiomata Stroke Central carers support group meets 1st Tues of each month.
10.30am-12.00pm at Parkway, Wainuiomata
Ph 04 564 7670
Petone Alzhiemers carer support groups meet 3rd Thur of each month alternating between day and evening sessions Ph Annie 04 972 2594 hutt@alzheimers.org.nz
Lower Hutt Lower Hutt carers support group meets once every 3 months for an afternoon tea. Helen also keeps the group ‘linked' with regular phone calls etc.  Ph Helen 04 566 7062
helen_nicholls@xtra.co.nz 
  Stroke Central carers support group meets 1st Tuesday of each month
10.30am at Community Resource Centre, cnr Laings Rd and Myrtle Streets.
Ph Beckie 04 934 1466
  Parkinson's Carer support group meets every 2nd month Wed 10.00-11.30 at Te Awa Kairangi Building, 47 Laings Road, corner of Myrtle Street Lower Hutt.
Cost: $2.00
Ph Andrea 04 567 1319 
Upper Hutt Stroke Central carers support group meets 2nd & 4th Fridays of each month 1.30pm-3.30pm, at the Masonic Lodge Hall Islington St, Trentham Ph Jean Kearney 04 527 8258

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Photo kindly supplied by Freedom Alarms


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